Customer Comments

Hi There,
Just wanted to say a big thanks- My saw arrived very quickly and I was amazed to see it fully assembled! I haven't used it yet, but I have no doubts it will perform well. It is very rare, in this age, to find a company with the personal touch and you should be congratulated. I will recommend you to anybody!
Best wishes

You told me that i needed a bigger chainsaw thn the 240e that i had set my heart on - you were absolutley right. You tld me I would want a bigger saw and you were right there too.That said, my new 440e has just completed 7 hours of hard labour and it is a superb, well built, well designed and well thoughout piece of kit. The 440 is probably perfect for anyone looking for a good all rounder for taking down middle sized trees and preparing firewood. would recommend husqvarna and your company to anyone looking for a great chainsaw and great service. Many thanks.

I can only agree with a previous customer about the Husky 440e. I rang you for advice on the purchase of a 240e.
You suggested I needed a bigger saw and recommended the 440e.
I cut about 8 cu meters of oak each winter , and had wanted this upgrade from my Black & Decker electric saw.
WELL , I purchased a 440e , with free delivery , and some other freebies , and recently used it for the first time.
I am impressed , it sailed through tthe logs I had ready to cut in the barn {approx 6 inches in diameter}.
I love it ! Thanks for all your help , and a great product.

Hi Peter,
today I wrote you a mail with a big smile on my face, it comes
from the heart. The SAW arrived yesterday and today I do the first
work with the new saw. It is a great product with a very good quality. OK, I´m from Germany and I should buy a STIHL saw, and this new SAW from you is my first Husqvarna (before I have STIHL only), but in my point of view an excellent product very strong engine with a good engine torque,
better than STIHL.
I enjoy to work with it. Many thank for your great support and
fast delivery.
Kind regards from a lucky new customer from Germany

I am very pleased with the service that your company provides,an
absolute credit to the husqvarna brand. I will be ordering again in
the near future. Please thank everyone involved.
Kind regards Colin

Received the chain only 48hrs after posting the cheque! Fits perfectly. Many thanks for the excellent service. Regards, Alan

Hi there, have just ordered a Husqvarna
Just a short note to let you know how impressed I was with the service.
No pressure sales, just good advice from Stuart.
Many thanks

Thankyou for your prompt and helpful service!! I look forward to doing business with you in the future. Regards, Jeremy

Hi Peter,
No wonder you are still in business, I posted my chain to you on Monday and today, Wednesday I received it back, all sharpened with another new chain. Thats what I call service!!!!! Thanks very much

What fantastic service yet again. I only posted the chains off to you on Monday 17 Jan and the postman delivered them back today Friday 21 Jan.10.30 am !
Thanks once again
Regards - Brian

Hello Peter,
Just a line to say thank you for the blade which arrived this morning and is now fitted to my Chain Saw.
An extremely fast and efficient service - well done.

Hi, What fantastic service sent you 3 chain for regrind Monday back today Wednesday.
That is quicker than getting done locally!!!!!
Thanks again.
Kindest regards, Ian

Hi Peter,
I rang back and ordered the chain from your shop. The chain arrived, next day at 10:20am. and fitted perfectly. I would like to register with your management, my satisfaction, regarding the professional help and advice provided by all the staff I had contact with. My thanks to the lady I initially spoke to, Stuart who provided further advice and processed the order, and you for your prompt responses to my emails.
Mick Ford-Hunt.
Ps. Please feel free to use this response as a testimonial to ‘looking after the small customer’ on your website if you wish. You have my Name and Address.

Hi Peter,
I took delivery of our new chainsaw yesterday. I just wanted to say that the service you give is impeccable. You did everything that you said you would, when you said you would.
This is a rare thing these days. There is always a reason for a delay, but this is clearly not the case with your company. We have now decided to buy all of our machines from you as our business grows. Thanks and keep up the good work.
Yours truly,

Hello Peter. I'm in receipt of the two chains I ordered. Just to say thank you for a fast, efficient, knowledgeable service!
Best wishes, Tony

Many thanks for helping me out. Both the chains and the sharpening tool
arrived in incredibly quick time. If only other retailers on and off the web
could provide such good service.
Thanks again, Brian

The guide bar and chain arrived safely this morning.
Thank you for the excellent service.
Kind regards, Ian

The drive gear ( correct ) for my McCulloch saw arrived promptly today. Many thanks for your very helpful, polite and efficient service - a commodity not always so readily available these days.Yours, Alan

Just a brief note to say thank you for processing my order so swiftly yesterday, the delivery arrived this morning before I'd set off for work!
I've not yet opened the box (I signed for it as unchecked), but your help in processing my late order so quickly is very much appreciated.
Thanks again , Pete

Order 1230392 dated 6th June before noon received 7th June
Impressive !

Incidentally, bought a Husky chain saw from you a couple of years ago and
it's done everything your website said it would do. Had a Mac before that
and it wasn't even on the same planet as the Husky.
My satisfaction with the chainsaw was what brought me back to you for a
Regards, John

Hi, I just wanted to thank you guys for your honest, helpful and prompt service. Peter taking the time to talk over my options and address any concerns was really really useful, and I for one am glad that there are other 'chainsaw anoraks' out there! You will definitely have my custom in future, and I have several colleagues who are interested in ordering from you. Both Dorothy (my new saw) and I are very happy together. Once again,thanks very much.
Kindest regards, Mace

Peter, (re the sharpening kit)
The dogs appendages. Saw now razor sharp and cuts logs like butter.
Your the man

Just a note to say thank you for the excellent parts delivery service. Although only a small order couple of a couple of springs I can now get on with prunning the remaining 800 trees. I have tried for a month out here in france to find the parts but to no avail. Even the shop who supplied the saw could not help. So nice to arrive back in the uk to find the parts already
waiting for me.
Will definitly use your company again.
Best Regards.....Mark

Just used it for the first time - brilliant! Great saw, easy to use, not
too heavy, easy to start. Fantastic. Thanks

Received my chain Saturday, splendid service thank you,

Just to say thanks for such a good service, chain ordered today, look forward to using you again, the safety tips were of great value. Thanks John..

Just to say many thanks for a very prompt response; parts arrived Sat. Glad to do business with you, will do again.
Yours David

your particularly informative website and Stuart's patient, clear advice on selection (he cheerfully gave me ten minutes of his time on the phone yesterday) convinced to be a customer. It's refreshing to deal with a company that understands quality and customer care.
Would you please give this feedback to Stuart and accept my sincere wishes for business success.
Best regards

Hi Lynda,
Many thanks for your message.
I have to say, the service I have received from you is excellent. It is very
refreshing to deal with such a professional company, something you just do
not usually experience these days.
Kind regards

Thank you to 'all' at
I recently purchased a Husqvarna 350 from Peter and his team.
I would just like to say; I'm very impressed, not only with the superb
quality of the machine, but also with the excellent service I received.
Delivery was fast and Peters' advice was spot on too. I feel happy doing
business with him. Thoroughly recommended!
Best regards,

I received my chainsaw today and I would just like to say thankyou for getting it to me before I had to go back to work.
I haven't had chance to run it yet but at least I know you have and that gives me piece of mind for when I do use it, hopefully tomorrow after work.
Thankyou for all the help and sorting the small gloves for me, everything is ok. I should be able to get all my logs done now in next to no time.
I will definitely be using you again for service and spares. Keep up the good work and I will recommend your website to anybody that needs to purchase anything for chainsaws.